Since all pieces are made upon order, please allow up to seven business days for your order to be manufactured and then shipped. Most orders will be shipped within 2-3 business days from when they are ordered.
For questions on shipped out orders, please reference your tracking number. We will do our best to get your order out the door as soon as possible but can not guarantee the delivery time USPS, FEDEX OR USP will take. If there is a lost order, or any other questions please email us at hello@bylilla.com with your order number, and concern.
Didn’t fall in love with your By Lilla?
No worries—we’ll refund your order within 30 days of purchase, as long as it’s in its original packaging. No questions asked.
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